Host Payouts & Payment Schedule

Retailpeer is committed to providing Hosts with reliable, transparent, and timely payouts. This page explains how and when Hosts receive payments, including standard payouts, extended bookings, and how disputes may affect disbursement.

How Host Payouts Work

When a Guest books a space on Retailpeer, payment is collected upfront according to the booking terms. Host payouts are released after the booking has been completed and all conditions for disbursement are met.

A booking is considered completed once:

  • • The scheduled rental period has ended, and
  • • There are no unresolved disputes, damage reports, or compliance issues.

Retailpeer deducts applicable service fees before issuing payouts to Hosts.

Standard Host Payouts (Short-Term Bookings)

For bookings with a duration of two weeks or less, Hosts receive their payout:

Within 3 to 5 business days after the booking is completed

This timeframe allows Retailpeer to:

  • Confirm booking completion
  • Process payments securely
  • Address any immediate post-booking issues

Business days do not include weekends or bank holidays.

Extended Bookings & Long-Term Rentals

For bookings longer than two weeks, Retailpeer uses a bi-weekly prorated payout schedule to provide Hosts with consistent cash flow over the duration of the booking.

How Bi-Weekly Payouts Work

  1. 1. Guest payment is collected upfront for the full booking period.
  2. 2. Host earnings are calculated on a prorated basis.
  3. 3. Payouts are released every two weeks, covering the completed portion of the booking.
  4. 4. The final payout is released after the booking concludes, subject to completion and compliance checks.

This approach balances:

  • ✓ Predictable payouts for Hosts
  • ✓ Protection for Guests
  • ✓ Risk management for extended stays

Payment Methods

Hosts can receive payouts through supported payment methods available on the Retailpeer platform. Available options may vary by location and payment provider.

Hosts are responsible for:

  • • Ensuring payout details are accurate and up to date
  • • Completing any required identity or tax verification

Delays caused by incomplete or incorrect payout information are the responsibility of the Host.

Disputes, Holds, and Payout Delays

In certain situations, payouts may be temporarily paused, including but not limited to:

  • Active disputes between Host and Guest
  • Damage claims or restoration issues
  • Policy or compliance reviews
  • Payment processing issues

If a dispute is raised, Retailpeer may place a hold on the affected payout amount until the matter is resolved. Once resolved, payouts will be adjusted and released according to the outcome.

Adjustments and Exceptions

Retailpeer reserves the right to:

  • Adjust payout timing in exceptional circumstances
  • Hold or release funds to comply with legal, regulatory, or risk requirements
  • Correct payout errors if discovered

Any adjustments will be documented and communicated where appropriate.

Important Notes for Hosts

  • • Payout timelines are estimates and may vary due to banking or processing delays.
  • • Retailpeer is not responsible for delays caused by third-party payment providers.
  • • Hosts are responsible for understanding how payouts align with their business cash flow planning.

Transparency & Support

Retailpeer aims to make payouts predictable and transparent. Hosts can view:

  • Payout status
  • Payout history
  • Booking-related earnings

directly within their account dashboard.

If you have questions about a specific payout, please contact Retailpeer support with your booking reference number at support@retailpeer.com

Agreement to This Policy

By listing a space and accepting bookings on Retailpeer, Hosts acknowledge and agree to this Host Payouts & Payment Schedule. Continued use of the platform constitutes acceptance of these terms.

Last updated: February 2026