Our standards for a safe, respectful, and trustworthy community
Respect & Professionalism
Treat all community members with respect and courtesy
Communicate clearly and professionally at all times
Honor commitments and agreements made through the platform
Respond to messages within 24 hours whenever possible
Safety & Security
Never share personal contact information outside the platform
Report suspicious activity or safety concerns immediately
Verify identity and legitimacy before meeting in person
Keep all transactions and payments within the platform
Honesty & Transparency
Provide accurate and truthful information in listings and profiles
Disclose any issues or limitations with your space upfront
Use recent, unedited photos that accurately represent your space
Be honest about your business and how you plan to use the space
Property Care
Leave spaces clean and in the same condition as you found them
Report any damage or issues immediately
Follow all rules and guidelines set by the host
Obtain permission before making any modifications
Prohibited Activities
No discrimination based on race, religion, gender, age, or other protected characteristics
No illegal activities or products
No harassment, threats, or abusive behavior
No fraudulent listings or misrepresentation
No attempts to circumvent platform fees or policies
Violations & Enforcement
Violations of these guidelines may result in warnings, temporary suspension, or permanent removal from the platform. We review each case individually and take appropriate action to maintain a safe community.
If you witness or experience any violations, please report them immediately through our platform.