Insurance Coverage Policy

Understanding insurance responsibilities for hosts and guests on the Retailpeer platform

Retailpeer, Inc connects Hosts and Guests for the short-term use of retail and commercial spaces. Because these activities involve physical locations, products, customers, and third-party interactions, Retailpeer expects both Hosts and Guests to maintain appropriate business insurance coverage as part of their normal operations.

Maintaining adequate insurance coverage is a standard and reasonable requirement for businesses operating in physical environments.

General Expectation

Hosts and Guests are responsible for carrying sufficient insurance coverage to protect their businesses, property, inventory, employees, contractors, and customers in connection with their use of the Retailpeer platform.

Retailpeer, Inc does not provide insurance coverage and does not act as an insurer for any booking, listing, or transaction.

Insurance Expectations for Hosts

Hosts are expected to maintain insurance coverage appropriate for the spaces they list and operate.

This typically includes, but is not limited to:

Commercial General Liability Insurance

Coverage for bodily injury, property damage, and third-party claims arising from the use of the space.

Property Insurance

Coverage for the Host's space, fixtures, equipment, merchandise, and inventory.

Business Insurance Covering Customers and Visitors

Coverage for individuals who enter the space during normal business operations, including Guests and their customers.

Hosts should ensure that their policies allow for:

  • •Short-term or temporary commercial use
  • •Third-party access to the space
  • •Guest-hosted retail or commercial activity, where applicable

Insurance Expectations for Guests

Guests are expected to maintain insurance coverage appropriate for their business activities while using a Host's space.

This typically includes, but is not limited to:

General Liability Insurance

Coverage for bodily injury, property damage, and third-party claims related to product display, sales, demonstrations, or staffing.

Product Liability Insurance (where applicable)

Coverage for claims arising from products sold, displayed, or distributed.

Inventory and Equipment Coverage

Coverage for merchandise, displays, fixtures, tools, or equipment brought into the Host's space.

Short-term or on-demand insurance policies may be acceptable, provided they remain active for the full duration of the booking.

Responsibility and Verification

It is the responsibility of each Host and Guest to:

  • Obtain and maintain appropriate insurance coverage
  • Ensure coverage remains active throughout the booking period
  • Confirm that their policies align with their intended use of the space

Retailpeer may, at its discretion, request proof of insurance or documentation for certain bookings or activities.

No Liability by Retailpeer

Retailpeer, Inc is not responsible for, and shall not be held liable for, any incidents, injuries, damages, losses, or claims that occur before, during, or after a short-term rental between Hosts and Guests.

This includes, without limitation:

  • •Personal injury
  • •Property damage
  • •Loss or damage to inventory or equipment
  • •Customer or third-party claims
  • •Business interruption or loss of revenue

All responsibility for insurance coverage and risk management rests solely with the Host and the Guest involved in the booking.

No Legal or Insurance Advice

This policy is provided for informational purposes only and does not constitute legal or insurance advice. Hosts and Guests are encouraged to consult their insurance provider or a licensed insurance professional to determine appropriate coverage for their specific business activities.

Agreement to This Policy

By listing a space, booking a space, or otherwise using the Retailpeer platform, Hosts and Guests acknowledge and agree that:

  • They are responsible for maintaining appropriate insurance coverage
  • Retailpeer does not provide insurance protection
  • Retailpeer is not liable for incidents arising from Host–Guest transactions

Proceeding to use the Retailpeer platform constitutes acceptance of this Insurance Coverage Policy.

Questions About Insurance?

If you have questions about insurance requirements or need clarification, please contact our support team.

Contact Support